Create an order manually
Record a sale received outside your website, with customer and payment details.
Who this guide is for
Levah web dashboard. Available actions depend on your business type, subscription and staff permissions.
On this page
Before you begin
- Have the customer, items, quantities and actual payment details ready.
Step by step
- Open Orders → All Orders and choose the create-order action.
- Select a customer or use Add New Customer to enter their information.
- Choose the branch where relevant, select Currency, and add the items and quantities.
- Complete Payment Status, Order Status, Shipment Status, Payment Method and Sales Channel. Record Amount received where applicable.
- Review the order date, shipping fee, taxes, notes and totals, then submit the order.
What happens next
Open the saved order to check that its items, customer and payment information match the sale.
Helpful to know
- Payment status records what has happened. Do not mark an unpaid order as paid.
- If submission appears to fail, check All Orders before creating a duplicate.
Still need a hand?
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